Privacy Policy

AdaptPrep Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the AdaptPrep Inc. Web site and governs data collection and usage. AdaptPrep Inc. cannot provide you with its services and/or related online software without your consent to the data practices described in this document.

Standards in Marketing

AdaptPrep Inc. is commited to helping as many people as possible pass their exams. AdaptPrep Inc. is also committed to a high ethical standard in marketing practices. We do not unnecessarily e-mail or spam you, and you may unsubscribe from receiving email communications from us at any time. AdaptPrep Inc. uses information about your previous purchases and where you are in your studies or exam sequence in order to limit unnecessary communication and to provide offers or information that we believe will be helpful in preparing for your exam.


Collection of your Personal Information

In order to offer you online services, AdaptPrep Inc. collects only the personally identifiable information that we require to provide you with an account, billing, and the subscriptions you purchase. Without collecting this information, we are unable to provide you with our services.

This information includes your e-mail address, name, home or work address or telephone number. We need this information for billing purposes and to provide you with a login to use our services. We collect information on your usage of our system, such as which exams and quizzes you took, what score you received on them, and what videos and manual items you watched or read in order to provide you with the content that you have purchased. We also anonymously aggregate your answers to test questions in order to ensure the integrity of our question bank.

AdaptPrep Inc. may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by AdaptPrep Inc. This information can include: your IP address, devices, browser type, domain names, access times and referring Web site addresses. This information is used by AdaptPrep Inc. for the operation of the service, to maintain quality and security of the service, and to provide general statistics regarding use of the AdaptPrep Inc. Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data on publicly viewable areas of the AdaptPrep Inc. website, this information may be collected and used by others. Note: AdaptPrep Inc. does not read any of your private online communications except those sent directly to staff.

AdaptPrep Inc. encourages you to review the privacy statements of Web sites you choose to link to from AdaptPrep Inc. so that you can understand how those Web sites collect, use and share your information. AdaptPrep Inc. is not responsible for the privacy statements or other content on Web sites outside of the AdaptPrep Inc. and AdaptPrep Inc. family of Web sites.


Use of your Personal Information

AdaptPrep Inc. collects and uses your personal information to operate the AdaptPrep Inc. web site and deliver the services you have requested. AdaptPrep Inc. also uses your personally identifiable information to inform you of other products or services available from AdaptPrep Inc. and its affiliates that we believe would be helpful. AdaptPrep Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

AdaptPrep Inc. does not sell, rent or lease its customer lists to third parties. AdaptPrep Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, AdaptPrep Inc. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AdaptPrep Inc., and they are required to maintain the confidentiality of your information.

AdaptPrep Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

AdaptPrep Inc. keeps track of the Web sites and pages our customers visit within AdaptPrep Inc., in order to determine what AdaptPrep Inc. services are the most popular. This data is used to deliver customized content and advertising within AdaptPrep Inc. to customers whose behavior indicates that they are interested in a particular subject area.

AdaptPrep Inc. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AdaptPrep Inc. or the site; (b) protect and defend the rights or property of AdaptPrep Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of AdaptPrep Inc., or the public.


Data Retention

We will retain your information for as long as your account is active or as long as needed to provide you with our Site or Services.

We may retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and to enforce our Terms of Service.
If at any time you wish to remove your personal information from our system, contact support@adaptprep.com.


Third Party Affiliates

If you view, purchase, or access our services via one of our affiliates, such as Crush or LinkConnector, only the data required to receive or validate the purchase of the goods and services you have requested will be shared with them. This data will be governed by their data and privacy policies.


Third Party Billing

We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy.


Use of Cookies and Local Storage

The AdaptPrep Inc. Web site requires the use of "cookies", “local storage”, “caching”, or other technologies to personalize your online experience. These are files or data saved to your hard disk by a Web server. These files are used by the website for such things as maintaining your “session” of being logged into the account portion of our website. We do not store anything in local storage that can be used to identify your information on other sites besides AdaptPrep Inc. and affiliated websites or software.


Security of your Personal Information

AdaptPrep Inc. secures your personal information from unauthorized access, use or disclosure. AdaptPrep Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.


Changes to this Statement

AdaptPrep Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. AdaptPrep Inc. encourages you to periodically review this Statement to be informed of how AdaptPrep Inc. is protecting your information.


Contact Information

AdaptPrep Inc. welcomes your comments regarding this Statement of Privacy. If you believe that AdaptPrep Inc. has not adhered to this Statement, please contact AdaptPrep Inc. at support@adaptprep.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.